Legacy Funeral Services have expressed their shock and anger over recent events in Hull, stressing that they have no connection to the case.
In a statement on social media, the independent family - run Funeral Directors described the actions of of Robert Bush, as “completely unacceptable” and contrary to the values of dignity, care, and trust that underpin the funeral profession. They said their thoughts were with the families affected and expressed hope that justice would be served.
The Aylesbury-based firm emphasised that, despite the similarity in names that has caused confusion in the past, they are entirely independent and family-run. They highlighted their commitment to the highest standards of care, transparency, and respect for every individual entrusted to them.
Legacy Funeral Services said the incident underscores the importance of families feeling confident in the funeral directors they choose, and reassured the public that anyone with concerns can contact them directly.
Here's their statement in full:
Today, like many across the profession, we are deeply saddened and angered by the actions of Robert Bush in Hull.
What has come to light is completely unacceptable and goes against everything that funeral service should stand for—dignity, care, and trust. Our thoughts are firmly with the families affected, who have been let down in the most distressing way imaginable. We sincerely hope they are given the justice they deserve.
We also want to make it absolutely clear that Legacy Funeral Services, Aylesbury, has no affiliation whatsoever with Robert Bush or any business connected to these events. Despite the similarity in names that has caused confusion in the past, we are an entirely independent, family-run funeral director based in Aylesbury.
We pride ourselves on the highest standards of care, transparency, and respect for every individual entrusted to us. This situation only reinforces how important it is for families to feel confident in the people they choose during such a difficult time.
If anyone has concerns or simply wants reassurance about how their loved ones are cared for, our door is always open.
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