Buckinghamshire Mind has been awarded the Mind Quality Mark (MQM).
Once every three years, local Minds are reviewed against the MQM standards. The reviews are led by people with lived experience of mental health problems and senior leaders from other local Minds. They are based on a robust assessment of documentary evidence as well as interviews with and survey responses from trustees, staff, volunteers and people who use services.
To achieve the MQM, local Minds must be well-run organisations delivering safe, life-changing support for people with mental health problems.
The review team were ‘extremely impressed’ by Buckinghamshire Mind, stating that they had many strengths to celebrate. The key areas of excellence identified by the review were; effective services, supporting people and leadership.
The review stated:
“The organisation has developed a very comprehensive offer of services for people seeking support…As a result, people across Buckinghamshire and East Berkshire benefit from having considerable control and choice to access the support that is more relevant and appropriate to them.”
The charity have thanked all of their service users and volunteers who contributed feedback for the review.
They want to ensure that the MQM framework will continue to be embedded and built on throughout all areas of the organisation, and they will continue to listen, learn and adapt so that they are continuing to improve and to meet the needs of communities.
More info can be found here: https://www.bucksmind.org.uk/bucks-mind-awarded-the-mqm/?fbclid=IwAR0aMO_uarECd7NBUJnm4bKORzltZtB96ol8LwHVT5qfHXRet_-YvIWk1QU
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